About Me

My photo
I have been a business professional for over 20 years in both the profit and nonprofit arena. I also like to coach individuals and businesses to help them increase their creativity and do a weekly podcast on that subject with my husband, Max.

Sunday, April 23, 2017

Life's a Pitch


"You've got to be very careful if you don't know where you're going because you might not get there."
 – Yogi Berra.
You're sitting in that business networking meeting, and everyone has 30 seconds to get up and pitch their business. You were not prepared to do an elevator speech, but you've been in the industry a long time, so it should be a slam dunk. As row after row of business people give their speeches, you think how much everyone will love yours even though you have not prepared one – but you do well presenting off the cuff. The person before you totally nails it is done before the timer goes off, but you've already sat through 20 presentations that you feel were not memorable.
You stand up confidently and open your mouth just as the timer starts; you have a half minute to tell the group what you do. You start strong with your name and business, but then it seems like there's so much to tell and only 30 seconds to tell it – what do you highlight? Your heart starts beating faster; your hands and armpits sweat like a marathoner. Your breath starts to get shorter. You try to communicate how your business is a beacon of best practices but stumble over the facts. You finally hit your high point when – PPPINNNGGG, the alarm goes off, and you sit down before you can even say your tagline or repeat your name. A woman nearby offers you a condescending look and says, "It's always difficult the first time you do it." You then realize you blew it in front of 50 potential clients.
Whether you're pitching for a new job, networking group, or getting that
new board member or movie financed, the elevator pitch is the key to summarizing your skill set and convincing that person that you know what you're talking about. It should be easy, yet saying what you do in a quick minute or less can be very daunting, so you need to be prepared.

I've done improvisation for over 25 years, which allows me to speak extemporaneously. Even more important is that most people know within 7 to 11 seconds of talking to you if they want to work with you so those first impressions are crucial.   
Years ago, I used to talk to businesses on behalf of United Way to encourage them to give. If I had used the same pitch for senior bankers and their support staff, I would have bored both audiences. The bankers wanted to know the return on their investment (ROI), so I would offer facts about how investing in afterschool programs cut down on high school drop-out rates. The support staff seemed more interested in the actual success stories of the clients we were serving. I was speaking on the same outcomes, just offering different viewpoints based on the audience I was addressing. 
So, how do you start  an elevator pitch? I always like to begin by simmering it down to who I am, what I do, and how I do it; think of it as your mission statement. Once you have that, write what you think is pertinent and edit it. Keeping it simple and specific allows your audience to quickly digest what you are saying because you are not trying to complicate things with more than one or two facts.
For instance, if you are trying to sell an employer on the need for benefits for their staff and
you have 30 seconds to try to get on their calendar – barfing up 10 facts will only confuse them and water down your message. Starting with "Did you know that 43% of employees report that they are considering changing jobs in the next year, but offering good benefits is one way to retain your staff?" will pique their interest. It will probably get you that appointment because it is simple specific, and addresses employee turnover, a problem both large and small businesses face daily.
According to an article in Forbes Magazine by author Nancy Collamer, the first step is identifying your target audience and crafting your words. Your pitch will be different if you're trying to sell yourself personally vs. selling your business or a program within the business. A few key points she offered included:
·    Just a few bullet points. Don't give your entire life story. Nobody has time for that. Just a few key facts that will spark your listener's interest.
·    Tailor your pitch to them – not you. For instance, if you are trying to get a decision maker to use your products, emphasize what will make their life easier by working with you and why it's a great fit. 
·   Avoid industry jargon and acronyms. You might assume that the person you are talking to should know that jargon, but people learn to reference things differently. Spell it out, and don't use slang.
·    Write it down and practice. Writing it down will help you retain the facts and practice in a mirror. Also, practicing role-playing with someone can help build your confidence and give you much-needed feedback. You should also time yourself so you stay within your given time limit.

Remember that 75 words are about 30 seconds, 150 words are approximately one minute, and three hundred words are about two minutes. You should have a speech for each increment, but you'll probably use the 30-second to one-minute pitch the most often.   

So the next time you go to your networking group, job interview, sales meeting, or product demonstration, have a great pitch you feel comfortable with and vary it weekly so you have four or five that you can pull out at a moment's notice. It will make you look polished and prepared, and instead of condescension, you'll get congratulations and maybe a few job offers.