"You've got to be very careful if you don't know where
you're going because you might not get there."
– Yogi Berra.
You're sitting in that business networking meeting, and everyone has 30 seconds to get up and pitch their
business. You were not prepared to do an
elevator speech, but you've been in the industry a long time, so it should be a slam dunk. As row after row of business people give their speeches, you think how much everyone will love yours even though you
have not prepared one – but you do well presenting off the cuff. The person before you totally nails it is
done before the timer goes off, but you've already sat through 20 presentations
that you feel were not memorable.
You stand up confidently and open your mouth
just as the timer starts; you have a half minute to tell the group what you
do. You start strong with your name and
business, but then it seems like there's so much to tell and only 30 seconds to
tell it – what do you highlight? Your
heart starts beating faster; your hands and armpits sweat like a marathoner. Your breath starts to get
shorter. You try to communicate how your business is a beacon of best
practices but stumble over the facts. You finally hit your high point when
– PPPINNNGGG, the alarm goes off, and you sit down before you can even say your
tagline or repeat your name. A woman
nearby offers you a condescending look and says, "It's always difficult the first
time you do it." You then realize you blew it in front of 50 potential clients.
Whether you're pitching for a new job, networking
group, or getting that
new board member or movie financed, the elevator pitch is
the key to summarizing your skill set and convincing that person that
you know what you're talking about. It should be easy, yet saying what you do
in a quick minute or less can be very daunting, so you need to be
prepared.
I've done improvisation for over 25 years, which allows me to speak extemporaneously. Even more
important is that most people know within 7 to 11 seconds of talking to you if
they want to work with you so those first impressions are crucial.
Years ago, I used to talk to businesses on
behalf of United Way to encourage them to give. If I had used the same pitch for senior bankers and their support staff, I would
have bored both audiences. The bankers
wanted to know the return on their investment (ROI), so I would offer facts
about how investing in afterschool programs cut down on high school drop-out rates. The support staff seemed more
interested in the actual success stories of the clients we were serving. I was speaking on the same
outcomes, just offering different viewpoints based on the audience I was
addressing.
So, how do you start an elevator pitch? I always like to begin by simmering it down
to who I am, what I do, and how I do it; think of it as your mission
statement. Once you have that, write
what you think is pertinent and edit it. Keeping it simple and specific allows your
audience to quickly digest what you are saying because you are not trying to complicate
things with more than one or two facts.
For instance, if you are trying to sell an employer on
the need for benefits for their staff and
you have 30 seconds to try to get on their calendar –
barfing up 10 facts will only confuse them and water down your message. Starting with "Did you know that
43% of employees report that they are considering changing jobs in the next
year, but offering good benefits is one way to retain your staff?" will pique their interest. It will probably get you that appointment because it is simple specific, and addresses
employee turnover, a problem both large and small businesses face daily.
According to an article in Forbes Magazine by author
Nancy Collamer, the first step is identifying your target audience and crafting your words. Your pitch will be different if you're trying to sell yourself personally vs. selling
your business or a program within the business. A few key points she offered included:
· Just
a few bullet points. Don't
give your entire life story. Nobody has time for that. Just a few key facts that will spark your
listener's interest.
· Tailor
your pitch to them – not you. For instance, if you are trying to get a
decision maker to use your products, emphasize what will make their
life easier by working with you and why it's a great fit.
· Avoid
industry jargon and acronyms. You might
assume that the person you are talking to should know that jargon, but people learn to reference things differently. Spell it
out, and don't use slang.
· Write
it down and practice. Writing
it down will help you retain the facts and practice in a mirror. Also, practicing role-playing with someone can
help build your confidence and give you much-needed feedback. You should also time yourself so you stay within your given time limit.
So the next time you go to your networking group, job interview, sales meeting, or product demonstration, have a great pitch you feel comfortable with and vary it weekly so you have four or five that you can pull out at a moment's notice. It will make you look polished and prepared, and instead of condescension, you'll get congratulations and maybe a few job offers.